Whitepapers

The PCI DSS Blindspot: Securing AI Tools in Cardholder Data Environments

As AI adoption accelerates, many compliance teams are focused on future-facing regulations like the EU AI Act—while missing the real, immediate risk: PCI DSS 4.0.1 already applies to many AI tools today.

This technical white paper provides a deep dive into how generative AI impacts cardholder data environments (CDEs) and outlines a practical strategy for aligning AI use with current PCI requirements.

Key Topics Discussed:

1. How PCI DSS 4.0.1 implicitly includes AI tools in scope
2. The top compliance blind spots introduced by GenAI use
3. Technical controls for AI alignment with 14 PCI DSS requirements
4. Real-world examples of CISO-level risk from unmanaged AI adoption

“As a company, we knew we needed a way to maintain security and compliance while encouraging our teams to leverage modern approaches with GenAI applications. We chose WitnessAI because they help us achieve just that with our diverse portfolio. Our compliance, data-loss prevention, and privacy teams now have total visibility and confidence in our AI security. We’re reducing risk while maximizing our productivity because of WitnessAI.”
— CISO of InComm Payments